If you are serious about using RockAuto discounts, it`s best if you would improve your general knowledge about them before you start using them. It`s great to be able to save money with your every auto part order, but if you don`t know what you are doing, you may find yourself in situations when you have to spend more money on shipping returns or spending too much time online looking for discounts that in fact don`t exist.
What Exactly Are these Discounts?
RockAuto offers different ways that customers can use to save money on their online auto parts orders. It may be in the form of discount codes that can be obtained from a RockAuto discount code forum or various coupon code-related sites. It may be in the form of various promotions that subscribers receive in their emails if they subscribed to the company`s regular newsletter. But no matter the type of discount customers choose to use, the outcome should always be the same – a certain percentage of the entire order should be discounted.
Consider This Before Anything Else
1. RockAuto doesn`t offer discounts that can be applied after a specific auto part order has shipped. Nor does it offer discounts valid on phone orders.
2. The company doesn`t share customer personal info and doesn`t use TeleMarket. It may use, however, your email to contact you about various promos, newsletters, discounts or various events.
3. Each customer has the option to unsubscribe at any time from the brand`s mailing list. He also has the possibility of turning these emails on or off using the “Receive RockAuto Newsletter & Discount E-mails” box. All he has to do is log in to his account, then check or uncheck the box, and click on the “Submit” button located to the right.
4. RockAuto doesn`t offer discounts for large or bulk orders. However, the company has a discount program for loyal customers. Each repeat customer may receive discount codes about 30 days after he places the order.
5. If the customer is from a foreign country and he doesn`t know the English language that well, RockAuto will offer the possibility of receiving the newsletter in the native language of each subscriber. Each customer can choose a specific language from the “Preferred Language for Newsletter & Discount E-mails” menu. All he needs to is log in to his account, choose a language from the menu, and then click on the “Submit” tab from the right of the box.
6. Let`s say you managed to grab a discount code of $5 off. Now what? You need to know where to add it to benefit of those $5 of discount. The code needs to be included in the “How Did You Hear About Us?” box. But keep in mind that you should avoid adding any other characters besides the actual code, even if we are talking about blank spaces.
7. One of the main interests for the average user is related to the RockAuto discount 10%. Unfortunately, the company doesn`t offer any RockAuto discount code 10 off or anything like that.
8. Another type of discount that that most customers are always looking for is the RockAuto discount code free shipping. Unfortunately, this code isn`t available as well. If a customer really wants to benefit of free shipping for his car parts order, it`s best to turn to other online auto retailers such as AutoZone or Advance Auto Parts.
Is This Enough?
So, how about it? Is this enough to get you going? Or do you feel you may need more info on discounts released by RockAuto.
Does your car need some parts changed in the near future? Did you thought to buy some RockAuto parts for it instead of getting them from one of your local auto stores? RockAuto might just be exactly what you need because not only you can find almost any part from any car model you can think of , but you can also get them at an unbelievable cheap price.
The company started has a family business being launched by the Taylor family. Because of their passion for cards and their engineering background, they started RockAuto and after a few years the brand started to grow in popularity. Millions of orders for car parts started to be successfully delivered to customers all over the world.
RockAuto Parts Today
Today, the company ships thousands and thousands of auto parts every month from more than three hundred manufacturers to customers located all around the world, except Antarctica. The RockAuto parts catalog list is updated every day with auto parts such as shock absorbers, brake pads, mirrors, door handles, steering gears, bumpers, CV axles or carpets.
You won`t find any mechanics at RockAuto because this is a store and not a repair car shop. But for customers who want to learn how to perform a car repair, they`ll be able to find service manuals into the store. Just like at AutoZone or Advance Auto Parts, the RockAuto auto parts catalog is expanding in a constant way, and who knows, maybe at some point an entire car could be built using a RockAuto auto parts list.
This company sells auto part only on the internet. Customers won`t be able to find its parts in physical stores or paper catalogs. However, they`ll be able to find an online catalog which they can use and the car parts will be shipped to their home. At the moment, RockAuto sells only car and truck parts. Specific parts might fit other items, however, the main priority is on auto parts.
As of 25.07.2011, every auto part the company sells can be returned in thirty days if the products is not labelled “No Return.” If a customer isn`t satisfied with a specific item, he has to go to the Order Status web page or email at [email protected]. A damaged product isn`t returnable.
Certain returns might go to different places. You need to verify where a certain part should be returned before you`ll send it back. Carefully read the instructions before returning an item. An auto part that is written or painted on it, RockAuto won`t accept your return, so please avoid painting your auto part until you know is the right one.
RockAuto don`t refund shipping fees unless is the company`s mistake. If a customer get a car part and then decided he doesn`t need it, then he will be his responsibility for shipping both ways. A customer who refuses the shipping needs to pay it as well. The charge is usually deducted from the refund. A refund takes around five business days to be received. The refund can go faster if tracking numbers are used.
RockAuto Customer Service
Having an exceptional customer service is one of the main priorities at RockAuto. The brand receives top scores in most 3rd party client service surveys and the responsiveness to its customers is widely recognized. The RockAuto parts phone number is 1-608-661-1376. And if you want to get in touch with someone from the company`s staff, you can use the below contact info:
6418 Normandy Lane
Madison, WI 53719
Office Hours (U.S. Central Time)
Monday-Thursday: 06.00 – 22.00
Friday: 06.00 – 21.00
Saturday: 07.00 – 18.00
Sunday: 08.00 – 16.00